Support Center

We're here to help. Get in touch with our support team or browse our help resources.

Contact Support

If you need help with the app please contact support at support@facesense.proor visit our Help Center.

For account or billing issues please include your account email in the message.For urgent issues call +44 7908 082 284.

Email Support

General Inquiries:
support@facesense.pro

Privacy Concerns:
privacy@facesense.pro

Response time: Within 24 hours

Phone Support

Call Us:
+44 7908 082 284

Hours:
Monday - Saturday
9:00 AM - 6:00 PM GMT

Please include your account email when calling

Self-Service

Help Center
Browse FAQs and guides

Privacy Policy
Learn about data protection

Terms of Service
Review our terms

Common Issues

Account Issues

Can't log in? Try resetting your password via the app. If you're still having trouble, contact support with your registered email address.

Billing & Payments

Payment issues? Check your payment method details. For refunds or billing inquiries, email us with your order number.

Face Scan Issues

Scan not working? Ensure good lighting and camera permissions are enabled. Try clearing the app cache or reinstalling.

Booking Problems

Booking issues? Check your appointments in the app. For cancellations or changes, contact us at least 24 hours in advance.

Data Protection Officer

For GDPR requests, data deletion, or privacy concerns, contact our Data Protection Officer:

Ammaar
Email: ammaar.arif@yahoo.com